Office Staff Columbus
Dr. Lichten has carefully selected his staff to ensure that you have the best experience possible as part of our practice. Education of the staff is a priority to Dr. Lichten. Each member of our staff has had extensive training in their particular areas of expertise, as well as specific training in plastic surgery and skin care. As a result, our staff is uniquely equipped to handle your plastic surgery questions and concerns. In addition, from the day we opened our doors, Central Ohio Plastic Surgery has been committed to providing the best customer service to our patients. When you call to schedule your initial consultation, we will be happy to answer any questions concerning our practice or your procedure of interest.
Whether it be answering your questions promptly or simply greeting you with a smile and personal welcome as you walk through the door of our suite, your comfort and satisfaction are of utmost importance to us.
Meet our Team
At your first appointment in the office, our nurse, Jill, will escort you to a consultation room and review your medical history with you. When you decide to schedule surgery, Jill will be responsible for setting the date and coordinating your care. Jill will use her expertise to help guide you through the surgery process from your initial consultation to your final post-op visit. Jill joined our staff in 2013 after spending 8 years as the plastic surgery service line leader at Fairfield Medical Center, so she brings both clinical knowledge plus plastic surgery practical experience to our team. Jill is an excellent resource for all of your clinical questions, and your pre-op and post-op care.
When Jill is not at work, she enjoys spending time with her family, especially during the summer on Buckeye Lake. You will often find Jill at the side of a court, track, or ballfield cheering on her incredibly active children.
Krista helps our patients feel beautiful and relaxed. She gets rave reviews from our patients for her technical skill at facials, dermaplanes, chemical peels and skin care assessments. Krista loves to teach our patients about their skin and helping them to achieve their best skin results. She has been very busy operating our CoolSculpting and TriPollar devices. In addition to being able to answer questions about your visit, she is available to guide you through your skin care and body tightening questions. Krista is certified in Advanced Chemical Peels, Microdermabrasion, Oncology Esthetics, Dermaplanes. She came to us as a former spa manager and area esthetics lead at Lifetime Fitness and a former Lead Esthetician for Massage Envy. When Krista is not in our spa, she enjoys spending time outside hiking with her family or curled up with a good book.
Andrea has been with Central Ohio Plastic Surgery since the day we opened. She is a Certified Professional Coder and she is the one responsible for handling our billing. She has worked in the healthcare field for over 20 years. She is a fantastic resource for our patients with questions about financing and helping to review the various payment options we offer. For our reconstructive patients, Andrea has been a tenacious advocate for our patients with their insurance companies. She will be able to help you with your insurance questions and concerns.
In her spare time, Andrea enjoys spending time with her family, especially her son. Her favorite movie is the Godfather. She enjoys cooking, especially making “all things Italian.” If she were to write it, her autobiography would be titled “A Life Well Lived.”
Rachel, Practice Manager
Rachel, the final member of our team, is the Practice Manager. Like Andrea, she has been with our practice since the very beginning. Rachel oversees the day to day operations of the business, including marketing, website, human relations, and the back office. She is around to answer any questions you may have about your surgery, our staff, or the office, in general. Please let her know if there is anything we can do to improve your experience with Central Ohio Plastic Surgery.
When she is not working, you can usually find Rachel in the bleachers of a track, soccer field, wrestling mat cheering on her 3 children. She enjoys traveling with her family, especially on their annual trip to the New Jersey shore. She has run over 30 half marathons, including 13 in 2013. Her favorite movie is Love Actually and her autobiography would be titled “More Coffee, Please.”
Pam is the first voice on the phone and the first face who will greet you when you come into our practice. Her warm, bubbly personality will put you instantly at ease. She is interested in all things plastic surgery and loves learning new things. Her favorite part about working at Central Ohio Plastic Surgery is that there is never a dull moment.
She has lived in the Columbus area her whole life. Pam’s favorite family tradition is that they have lasagna for Christmas Dinner, because everyone has had too much turkey and ham by the time Christmas rolls around. Her favorite movie is Top Gun – she feels “the need, the need for speed!” If she could, she would have coffee with her birth parents. Her autobiography would be called “Watch Out World – here I am!” She enjoys going to country music concerts and running road races.
To contact our staff or to schedule a consultation, call (740) 653-5064 or (614) 862-8008 or email by clicking the staff member’s name below:
Jill, Nurse, Jill@OhioPlastic.com
Krista, Aesthetician, Krista@OhioPlastic.com
Andrea, Billing Specialist, Andrea@OhioPlastic.com
Rachel, Practice Manager, Rachel@OhioPlastic.com
Dr. Lichten, Doctor@OhioPlastic.com
Pam, Receptionist, Receptionist@OhioPlastic.com