Lancaster 740.653.5064
Columbus 614.862.8008

Jump To

Dr. Lichten has carefully selected his staff to ensure that you have the best experience possible as part of our practice. Education of the staff is a priority to Dr. Lichten. Each member of our staff has had extensive training in their particular areas of expertise, as well as specific training in plastic surgery and skin care. As a result, our staff is uniquely equipped to handle your plastic surgery questions and concerns. In addition, from the day we opened our doors, Central Ohio Plastic Surgery has been committed to providing the best customer service to our patients. When you call to schedule your initial consultation, we will be happy to answer any questions concerning our practice or your procedure of interest.

Whether it be answering your questions promptly or simply greeting you with a smile and personal welcome as you walk through the door of our suite, your comfort and satisfaction are of utmost importance to us.

Meet our Team

Jill, RN

At your first appointment in the office, our nurse, Jill, will escort you to a consultation room and review your medical history with you. When you decide to schedule surgery, Jill will be responsible for setting the date and coordinating your care. Jill will use her expertise to help guide you through the surgery process from your initial consultation to your final post-op visit. Jill joined our staff in 2013 after spending 8 years as the plastic surgery service line leader at Fairfield Medical Center, so she brings both clinical knowledge plus plastic surgery practical experience to our team. Jill is an excellent resource for all of your clinical questions, and your pre-op and post-op care.

When Jill is not at work, she enjoys spending time with her family, especially during the summer on Buckeye Lake. You will often find Jill at the side of a court, track, or ballfield cheering on her incredibly active children.

Krista, Aesthetician

Krista helps our patients feel beautiful and relaxed. She gets rave reviews from our patients for her technical skill at facials, dermaplanes, chemical peels and skin care assessments. Krista loves to teach our patients about their skin and helping them to achieve their best skin results. She has been very busy operating our CoolSculpting and TriPollar devices. In addition to being able to answer questions about your visit, she is available to guide you through your skin care and body tightening questions. Krista is certified in Advanced Chemical Peels, Microdermabrasion, Oncology Esthetics, Dermaplanes. She came to us as a former spa manager and area esthetics lead at Lifetime Fitness and a former Lead Esthetician for Massage Envy. When Krista is not in our spa, she enjoys spending time outside hiking with her family or curled up with a good book.

Andrea, Coder/Biller

Andrea has been with Central Ohio Plastic Surgery since the day we opened. She is a Certified Professional Coder and she is the one responsible for handling our billing. She has worked in the healthcare field for over 20 years. She is a fantastic resource for our patients with questions about financing and helping to review the various payment options we offer. For our reconstructive patients, Andrea has been a tenacious advocate for our patients with their insurance companies. She will be able to help you with your insurance questions and concerns.

In her spare time, Andrea enjoys spending time with her family, especially her son. Her favorite movie is the Godfather. She enjoys cooking, especially making “all things Italian.” If she were to write it, her autobiography would be titled “A Life Well Lived.”

Cindy, Receptionist

Our Receptionist, Cindy, is the first voice on the phone and the first person you will see in our office. She will greet you with a smile when you come in the door and help you with any paperwork that needs to be done. She will make sure you are comfortable in our offices.

Cindy was born and raised in Lancaster; she has lived in the 43130 her entire life. Her favorite movie is the Quiet Man with John Wayne and Maureen O’Hara. Given the chance to have coffee with anyone living or dead, Cindy chose to have a spot of tea with Queen Elizabeth I & II. Cindy said people would be surprised to know that she loves do it yourself projects including remodeling her bathrooms and flooring. She loves spending time in her gardens.

Cheryl, Office Manager

Our office manager Cheryl joined COPS in January 2023.  She brings with her over 25 years’ experience in the medical field as both a nurse and in practice management.  Cheryl oversees the day-to-day operations of the business including marketing, human resources, and the back office.  She is happy to help you with any questions you have about your appointment, surgery, staff, or Central Ohio Plastic Surgery.

In her free time, Cheryl loves to travel with her husband, attending Columbus Crew games, getting out her camera for an urban photo shoot, or having family game night with her three adult children.  Her favorite TV shows are The Office, Parks and Recreation and just about anything on HGTV.

Rachel, Practice Manager

Rachel, the final member of our team, is the Practice Manager. Like Andrea, she has been with our practice since the very beginning. Rachel oversees the management of the clerical aspects of the office, including finances and payroll. She can answer any questions you may have about your surgery, our staff or the office, in general. Please let her know if there is anything we can do to improve your experience with Central Ohio Plastic Surgery.

When she is not working, you can usually find Rachel on the side of a track, hockey rink or cross country field cheering on her 3 children. She enjoys traveling with her family, especially on their annual trip to the New Jersey shore. She enjoys reading, running and biking. Her favorite TV shows are The West Wing and The Office. Her autobiography would be titled “More Coffee, Please.”

To contact our staff or to schedule a consultation, call (740) 653-5064 or (614) 862-8008 or email by clicking the staff member’s name below:

Jill, Nurse,
Krista, Aesthetician,
Andrea, Billing Specialist,
Rachel, Practice Manager,
Dr. Lichten,
Cindy, Receptionist,
Cheryl, Office Manager,


Sign up for our e-newsletters and get regular Tips & News about cosmetic medicine — plus special discounts.